1. Who We Are
Instonic ("we", "us") is an Android app operated by the Instonic Team. This policy explains what information the Instonic app processes, why, who receives it, and the choices you have.
Contact: [email protected]
Instonic ("we", "us") is an Android app operated by the Instonic Team. This policy explains what information the Instonic app processes, why, who receives it, and the choices you have.
Contact: [email protected]
Signing in with Google is optional. If you sign in we process your name, email address and a unique user ID. We never receive your Google password.
When you paste a public link, it is sent to our servers so we can find the public media and return download options. We do not ask for, or store, your social media passwords or logins.
If you use this Premium feature, the videos, photos and audio files you chose to save, together with library details (links, titles, captions, notes, tags, collections, favourites, dates), are stored in our cloud (Google Firebase). Files in your Private Vault are not uploaded.
Premium is sold through Google Play. We receive your subscription status and purchase history (through Google Play and RevenueCat). We never receive your card or bank details.
Ad partners may derive an approximate location (such as city or country) from your IP address. The app does not use GPS or precise location.
Usage events (for example which feature is used), crash logs, performance and diagnostic data.
If you contact support from the app, we process the messages you send and your user ID.
While the app is open on the Home, platform and Batch screens, it checks whether the text you copied is a supported link, so it can fill it in for you. Only supported links are used. Nothing else from the clipboard is stored or sent.
You can change permissions any time in your device settings.
Social media passwords, private messages, contacts, precise location, or content from private accounts.
The free version shows ads from Google AdMob and Unity Ads. These partners may use your Advertising ID and approximate location to show and measure ads. Premium users do not see ads.
We do not sell your personal information. We use these providers, who process data for us or under their own policies:
In the app: Settings > tap your name/email > Delete Account. Everything linked to your account (profile, cloud backup, collections, usage records, support messages) is deleted. Full details and an email option: https://instonic.app/delete-account/
Files saved on your own phone stay there until you delete them or uninstall the app.
Depending on where you live (for example the EU/UK under GDPR, California under CCPA/CPRA, or Brazil, Turkey, India, Indonesia under local laws) you may have the right to access, correct, delete or export your data, to withdraw consent, to object to processing, and to complain to your data protection authority. Email [email protected] and we will reply within 30 days. We do not sell personal information and do not discriminate against anyone for using these rights.
Where GDPR applies, our legal bases are: providing the service you asked for (contract), our legitimate interests in security, fraud prevention and improving the app, your consent (ads and notifications where required), and legal obligations.
Our providers operate globally, so your information may be processed in countries other than your own, including the United States, with appropriate safeguards where required.
Data is encrypted in transit (HTTPS). Cloud data is protected by access rules tied to your account. Your Private Vault PIN stays on your device. No system is perfectly secure.
Instonic is not for children under 13 (under 16 where local law requires). We do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
We will post updates on this page with a new date, and tell you in the app for important changes.